SHIPPING
Delivery timelines, carrier information, and how we protect perishable shipments in transit.
Can I change the delivery address for my order after placing it?
Yes, if you need to change the delivery address for your order, please provide the new address, and we will update it for you before the order is shipped.
Can I order products to be delivered to a different location than my account address?
If there is already an account set up, orders can be submitted for delivery to a different location. Please ensure to provide the necessary details when placing your order.
What if my package gets lost or arrives damaged?
At Regalis Foods, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any releva
How much does shipping cost?
With so many fresh, delicate, and seasonal ingredients in our catalog, we take great care to ensure that everything from Regalis arrives swiftly and in excellent condition. Our shipping methods are selected to protect product integrity, maintain cold
What is your policy for late or disrupted shipments?
If unforeseen delays cause your shipment to be delayed to the point that any products perish, please contact [email protected] and we will work to resolve the issue as swiftly as possible.
When will my order ship and when will I receive it?
We ship all orders Monday through Thursday. Due to our limited staff and the particular logistics of the items you may order, it may take 1-3 business days for the order to process prior to shipment. Any orders placed between 8 AM Thursday through th
How can I confirm the delivery date of my order?
Once your order is scheduled to ship, it will be sent out via UPS or Fedex delivery. After the shipping label is created, an email containing the tracking information will be sent to you. This will allow you to track your package and confirm the deli