For live seafood, we use temperature-controlled boxes lined with ice packs and infused with additional oxygen to prolong liveliness. For freshly caught seafood that is shipped to you directly from the source, a salt-ice blend is used to ensure the ap

<p>For live seafood, we use temperature-controlled boxes lined with ice packs and infused with additional oxygen to prolong liveliness. For freshly caught seafood that is shipped to you directly from the source, a salt-ice blend is used to ensure the appropriate temperature is maintained throughout its journey from the dock to your door. For frozen seafood, we use high-quality ice packs that will encourage products to arrive partially thawed and ready to prepare.</p>

How is seafood shipped?

When expecting live seafood, we strongly encourage caution and diligence at every step of the way. When unpacking, keep in mind that shells may be sharp and that claws are, by design, very dangerous. Please wear gloves or use kitchen tongs when handl

<p>When expecting live seafood, we strongly encourage caution and diligence at every step of the way. When unpacking, keep in mind that shells may be sharp and that claws are, by design, very dangerous. Please wear gloves or use kitchen tongs when handling. When expecting live seafood, we strongly recommend planning to consume it within one day of receipt. In the meantime, please keep cold, as seafood will inevitably weaken and die the longer it is out of water and refrigeration.</p>

What should I do upon receiving live seafood?

<div data-target="system-seafood care-25" id="isPasted">Although we pride ourselves on meticulously preparing all live seafood for shipment, there are occasional instances when something may arrive deceased, or in poor shape. If this happens, please contact questions@regalisfoods.com immediately.</div><p><br></p>

What if my live seafood arrives in poor condition?

<div data-target="system-seafood care-26" id="isPasted">We recommend consuming Uni within 3 days of receipt, but it should remain fresh for up to a week when properly refrigerated. We receive Uni at least three times per week to ensure that what is shipped to you is as fresh as possible.</div><p><br></p>

How long does Uni stay fresh once received?

No. All of our fresh fish is cut to order and fulfilled directly by our teams on-site, ensuring it is as fresh as possible. When the fish is packed, it is accompanied by a salt-ice blend to ensure it remains at the appropriate temperature for the ent

<p>No. All of our fresh fish is cut to order and fulfilled directly by our teams on-site, ensuring it is as fresh as possible. When the fish is packed, it is accompanied by a salt-ice blend to ensure it remains at the appropriate temperature for the entirety of its journey. This salt-ice slurry will smell fishy upon arrival, but simply remove the fish from the plastic, pat dry, and refrigerate right away.</p>

If I notice a fishy smell, should I be concerned?

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Regalis Foods

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