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FAQs

Shipping Info

Regalis Foods

<p>We highly recommend enjoying your truffles within 48 hours of arrival, as their fragrance and flavor will begin to noticeably diminish after just a couple of days. With proper storage, truffles can still be lovely for about a week, but they are inherently volatile ingredients that are always better when fresher.</p>

We highly recommend enjoying your truffles within 48 hours of arrival, as their fragrance and flavor will begin to noticeably diminish after just a couple of days. With proper storage, truffles can still be lovely for about a week, but they are inher

How long will fresh truffles stay fresh and delicious?

PRODUCT CARE

Truffles

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GENERAL

How to store fresh truffles?

My truffle has white mold on it, is this ok?

How should fresh truffles be handled and served?

Can I shave a frozen truffle?

Should caviar be refrigerated?

How long will caviar keep?

What is the best way to serve caviar?

What is the difference between caviar and roe?

Caviar & Roe

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What should I do upon receiving live seafood?

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How long does Uni stay fresh once received?

If I notice a fishy smell, should I be concerned?

Seafood

Can I freeze my Wagyu?

Wagyu

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What is your cancellation policy?

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I ordered a product that was on “pre-order,” will it arrive with my other items?

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Returns & Refunds Policy

ORDERS

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SHIPPING

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PICKUP IN STORE

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LOST & DAMAGED GOODS

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DISCOUNTS

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Do you offer wholesale pricing for products on your website?

WHOLESALE

How long will fresh truffles stay fresh and delicious?Updated a month ago